Constant learner, creative thinker and entrepreneur who strives to shape decision-making as well as develop new ideas/products that drive new growth and profit opportunities. Neil is experienced at managing customer relationships to drive increased engagement. Similarly, he enjoys working with internal stakeholders to understand and solve problems. Neil is building a startup and focused on growing the company through product innovation and business development. He also has a strong interest in Cyber Security - particularly around issues centered around human factors. He is very comfortable working across diverse functional areas, and finds it especially rewarding collaborating with passionate and thoughtful individuals and teams. Neil holds an MBA in finance and strategy from University of Rochester Simon School, Bachelors of Arts in Molecular Biology from Colgate University and also possesses a Chartered Property and Casualty Underwriter (CPCU) Designation.
Entrepreneurship
Product Development and Innovation
Customer Success & Engagement
Relationship Management
Process and Operational Efficiency Analysis
Cyber Security (Human Factor) Education
My strategy team and I were internal clients of Neil's and we collaborated with him regularly and extensively. I value Neil's thorough research capabilities, his deep insurance industry knowledge and his ability to contribute as an effective team member. I look forward to future opportunities to continue our collaboration.
Neil is an amazing individual. Neil is wonderfully creative and looks to solve issues. He is diligent and drives to solutions overcoming barriers and moving forward. But he does so in a positive constructive way - always building relationships and creating a positive environment. I can’t recommend Neil enough.
Neil managed the largest P&C insurance client relationships and acted as a key point person on ISO related engagement initiatives. He collaborated closely with customers and ISO business leaders to develop partnerships and create a foundation for innovation with customers and within ISO. He actively work with other leaders to define and champion strategic priorities that guide decision making. Neil contributed to the strategy and the overall approach of ISO customer engagement model, and devised strategies to enhance retention and relationships. He proactively identified and promoted efficiencies in operations to enhance customer experience. At the request of ISO leadership, Neil was often called upon to offer thought leadership and perspective on special projects given Neil’s strong P&C Insurance industry and market knowledge.
Created and managed a privately held market strategy & intelligence firm providing research and analysis focused solely on the P&C market to support strategic analysis and decision making. Responsible for business development, operations, new products/serves and partnerships. Conduct mass and targeted marketing. Authored several blog posts (many published) on the P&C insurance industry to promote brand. Conducted "ad-hoc" research and analysis, consultative recommendations and robust one-on-one engagements. Based on analysis and consultation:
-Client created two product roles to capture new markets
-Contributed to Client’s insurance expansion strategies
-Created customized research/analysis market intelligence subscriptions for multiple Clients
-Assisted with market/competitive intelligence function enhancements
Market intelligence analyst and consultant focused on P&C insurance market. Resident expert on trends and competitors. Focused on providing consulting and recommendations not just research and analysis. Examples of work included: assisting with potential M&A transactions, market/competitor trend analysis, presentation development for senior leaders, analysis of statutory and GAAP financial statements and competitor deep dives. Contribute to several C-level presentations communicating planning and strategy initiatives to business partners.
Business Technology Consulting:
Executed on several projects. Managed a project to analyze in-house claims processing; performed vendor marketplace scan to assess potential vendor solutions; charged with managing project team, leading analysis and presenting recommendations to leadership which were accepted. Total investment spend was over $3 million. Conducted a technology-resource market assessment and actively worked with Senior Leadership to provide detailed analysis and recommendations; formulate strategic analysis and project planning to facilitate project execution. Devised business technology strategy for improved management of data vendors; researched, collected and analyzed enterprise third party data landscape and usage; created internal controls to increase vendor value; identified savings opportunities and conducted cash flow analyses to facilitate decision-making; built consensus and enhanced internal communication across enterprise.